Consider the following scenarios and follow the solution that is applicable to you.Make a local copy or backup of your files, photos, videos, and other projects that are stored in the collaborative folder.Then restart your computer and try to sync your files again.įollow these steps to fix the error "Unable to sync because the owner of has exceeded their storage quota": Could not enable syncĬlose the background process "Adobe Desktop Service" and "CoreSync" in the Task Manager (Windows) or Activity Monitor (macOS). Unable to sync because of file permissions.įile syncing error.
ONEDRIVE FOR MAC STILL SYNCING FOR A LONG TIME FREE
Please rename this file or change its folder so that the path is shorter. Unable to sync because the file path is too long. Please close any open files within this folder. Unable to sync because some files in the folder are open. Set the system time accurately and retry. To continue to sync files, accurately set the time for your device. Unable to sync files because your system time is not correctly set. It is likely that the cloud storage assigned to the owner has reduced, and the collaborators are unable to sync files with reduced storage. For collaborated folders, the storage information of each collaborator, including the owner of that folder, is counted. This issue occurs when the owner of the collaborative folder ends up with less cloud storage than they had originally when the folder was created. Unable to sync because the owner of has exceeded their storage quota. Sync performance may suffer until you reduce the number of files in this folder.ĭelete files from the folder that is mentioned in the error message. Close Adobe background process CoreSync from Task Manager or Activity Monitor.Sign out and sign back to the Creative Cloud desktop app.Go to the next solution only if a previous one doesn't work. To fix this issue, try the following solutions one by one. This error can occur after a service outage logs you out from your Creative Cloud apps unexpectedly. If you still see the error, identify files and folders you don't need in the cloud and then move them to a local storage device. To fix this error, empty the Deleted folder in the Creative Cloud website and permanently remove deleted files or folders that you no longer need. It usually occurs when you are about to exceed the maximum limit of files and folders you can store in your Creative Cloud account. This error can occur due to several reasons. See Note that syncing large files can take time. The file is too large and will not be uploaded. See Avoid Windows-reserved characters and filenames.Ī virus was detected in. The characters |, “, ?,, /, \, *, and : cannot be used in file names. Unable to sync because the file name is invalid. Please close this file in any open applications and ensure you have write access privileges. Unable to sync because the file is locked.
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